
Engineering, IT & Manufacturing Systems Consulting
Services GPH LLC works with a limited number of clients by referral.
"Over the years, working first as a Field Engineer in Oil & Gas and later in Information Technology alongside Managed Service Providers, I learned a hard lesson: most companies in this industry don't operate in their clients' best interest. The business model rewards selling more — more services, more licenses, more dependency — whether a client needs them or not. Too often that creates businesses that are locked into their provider rather than served by them.
Services GPH works differently. We act as a retained partner, not a gatekeeper. Every tool we implement and manage is licensed directly in your name, so you always have a clear picture of what you're paying for. And if our partnership ever ends — for any reason — your environment transfers cleanly. Any qualified IT professional can step in immediately, because nothing is locked behind us.
That's why we don't call ourselves an MSP. We operate as a RIC — a Retained Infrastructure Consultant. The difference isn't just semantics: an MSP is built to own your environment. A RIC is built to strengthen it, on your terms, for as long as you want us there.
Our job is to keep your infrastructure running quietly and reliably, and to be there as a trusted advisor when you need one — not to become another vendor you can't get out from under."
Germin P.
Main Consultant for Engineering and IT at Services GPH
I didn't start in IT — I started years ago as a field engineer in oil & gas industry, running data acquisition hardware and software on oil rigs across the U.S. and Venezuela, troubleshooting equipment where a service call wasn't an option and the crew was waiting on you to fix it. That's the instinct I brought into IT years ago, and it's still how I approach a client's environment: understand what's actually broken, not just what the error message says.
I'm not going to tell you I'm the top expert in every system below. What I can tell you is that I've worked hands-on with all of it, I know how to find the answer when I don't already have it, and I'll tell you straight when something's outside my depth rather than guess. That's the job — walk you through the problem, or walk you through planning the project, in plain language
Hands-on experience rolling out and working day-to-day in enterprise AI collaboration platforms like Anthropic's Claude for Teams and Claude Cowork, OpenAI's ChatGPT and Local On-Premise Models among them. As more shops start looking at where AI tools actually fit into daily operations, I can help sort out what's genuinely useful from what's just noise, and think through a rollout that doesn't create more cleanup than it saves.
Windows Server (2012 R2 through 2022), Active Directory, DNS/DHCP/IIS. Hyper-V as my primary hypervisor, with hands-on experience in VMware and VirtualBox for Windows and Unix - Linux Based Systems Ubuntu - Debian - Fedora. SQL Server administration, currently building deeper into SQL development and .Net Development
Cisco Meraki (access points, MX firewalls, switches), Fortinet (FortiGate, FortiSwitch, FortiAP), Ubiquiti/UniFi. Cisco Duo for MFA and identity. Remote Managing & Monitoring platforms including N-Able, NinjaOne, TeamViewer, LogMeIn and Acronis. Security and EDR tooling such as Cynet, Malwarebytes, and Huntress.
Microsoft 365 and Azure administration, Google Workspace administration, mobile device management for both Apple and Android fleets.
This is where the IT and engineering backgrounds meet — supporting ERP systems (Macola, Dynamics 365), accounting and payroll platforms (Sage, QuickBooks), and CAD/engineering/Metrology software (SolidWorks, AutoCAD, Faro CAM2) alongside the manufacturing floor equipment they run on.
Structured cabling, VoIP/PBX systems (Allworx, Polycom, Mitel, and modern Asterisk-based deployments), DVR/NVR and cloud-based security camera systems. I've also taken that same signal-chain and troubleshooting mindset outside of IT entirely — designing and installing professional audio systems for motorsports events, which turned out to lean on the same skills as any structured infrastructure project: plan it, wire it, test it, make it reliable.
Desktop and server hardware across Dell, HP, and Lenovo as well as Apple Devices (MacOS, iOS) Printer and copier support (Sharp, Toshiba, Konica Minolta). Remote support tooling like TeamViewer and LogMeIn — and when it's faster to just show up, on-site support across Ohio, Pennsylvania, and West Virginia.
I happen to be Bilingual — English and Spanish.
If you've got a system running that nobody fully documented, a project that touches both IT and the shop floor, or you just need someone to look at it and tell you honestly what's going on — that's the conversation I'm here for.
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